After much to-ing and fro-ing in the form of letters and emails to SNCF, the buck finally stopped with Eurostar, as this was where the tickets were purchased. They are sending me a cheque for the princely sum of £7.25, as this is 25% (EU statutory minimum for dalays of between 1 and 2 hours) of the Lille-Angers leg of our journey!
I have to say from our own experience that, as they are probably more used to complaints arising from delays, that the UK train authorities are not only quicker with dealing with complaints, but also far more generous. We got 100% of our fare back recently for a nightmare journey back from Watford Junction, when by EU law they only had to give 50%.
I'm not sure if the UK's profciency over France at dealing with complaints makes me feel better or worse to be honest!
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Went to Cambridge for the day yesterday. There's a great CD store there called Fopp. Their logo is the name in red in the middle of what looks like a bird dropping, said bird having just eaten two pounds of raspberries...
That aside, it's a great shop with loads of less obvious cds at online prices. For the first time in years I spent some money on cds IN A SHOP!!!!
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